Autonomous Insurance Operations

Insurance that runs itself

CoverOps deploys AI agents that autonomously process insurance documents, bind policies, and route claims — without human review. Built for carriers, MGAs, and brokers who need to scale without scaling headcount.

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Live Agent Performance 24/7 Active

Docs Processed

4,291

Avg. Time

Policies Bound

1,847

Auto-Route Rate

94%

Current Workflow — COI Review

Document ingested

Coverage verified

Policy validated — binding...

Certificate issued

Insurance is a document processing problem. Every policy, every claim, every certificate is a document that someone has to read, interpret, and act on. We built the agent that does it while you sleep.

No chatbots. No "AI assistants." CoverOps agents are autonomous workers that monitor, decide, and execute — then report back on what they did.

What Agents Do

End-to-end autonomous workflows

Each agent is trained on insurance documents, business rules, and your carrier integrations — from day one.

Submission Intake

Agents ingest broker submissions via email or API, extract structured data from ACORD forms, loss runs, and SOVs, then queue for review or auto-quote based on your appetite rules.

94% auto-routed, zero manual triage

Policy Binding

Structured data flows directly into your policy admin system. Agents validate coverage, apply pricing rules, and bind — generating the policy and certificate automatically on successful execution.

<30s quote to bound, no human touch

Claims Triage

FNOL intake, document classification, coverage verification, and initial reserving — handled by agents that work 24/7. Complex claims escalate with a full context summary for your adjusters.

3x faster triage vs. manual intake

How It Works

From document to decision in four steps

No integration projects. No months of configuration. Agents go live on day one.

Connect

Point your inbox or API endpoint at CoverOps. Agents begin ingesting documents immediately.

Read

LLMs trained on insurance documents extract every field, verify coverage, and check against your appetite rules.

Act

Agents bind policies, issue certificates, route claims, send emails — executing autonomously based on your business logic.

Report

Every decision logged, every outcome surfaced. Dashboard shows real-time throughput, exceptions, and agent confidence scores.

01 — Autonomy First

Designed for agents, not humans

Every workflow is built to run without a human in the loop. When escalation is needed, agents surface the right information at the right time — not a pile of documents and a to-do list.

02 — Insurance Domain Depth

Trained on what actually matters

Agents understand ACORD forms, carrier appetite, coverage verification, and claims logic — not generic document processing. Your agents know what a 90-day co-insurance clause means before they act.

03 — Audit-Ready by Default

Every decision has a paper trail

Logs, confidence scores, and source document references for every action. regulators, auditors, and carriers can see exactly why a decision was made — without digging through emails.

04 — Your Carrier Stack

Works where you work

Agents integrate with your policy admin system, document management, and carrier portals. They don't replace your stack — they power it.

The insurance agent that never sleeps

No onboarding fees. No per-seat pricing. You pay for what autonomous workers accomplish — not headcount.

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